NDSS Return Policy

Please review the complete New Dimension Service Solutions' "Return Policy" prior to doing business with NDSS.  System repair warranty for non-warranty customers is 90 days labor and 30 day parts for the exact same failure. (this does not cover additional failures that may happen within this time period that are unrelated to the last service incident).

Standard Warranty Definition

View Manufacturers' "Standard Warranty Definition of Responsibilities and Exclusions" here.  All Manufacturers follow these guidelines as a precursor to a "standard" warranty repair incident.  We ask our Customers
to educate themselves prior to service, so that expectations are set
for warranty repair work before it is started.