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  Laptop Computer Repair - Shipping Repair Service Form

• If shipping your laptop/desktop or printer for service to NDSS, print then fill out this form and follow the directions on the "Laptop Computer repair" .PDF document.
• Submit a copy along with your laptop and $65 diagnostic payment (Credit Card or Check) to:

New Dimension Service Solutions

1825 Sutter Street, Suite B

Concord, CA 94520

  New Dimension Service Solutions Shipping Insurance Carrier Waiver

• If you decide to "decline retrun shipping insurance", please download this form and send it in with your device or fax the completed form to 925-603-2757. (please reference your name, model and serial number)
• Please note: New Dimension Service Solutions' Policy is to charge $10.00 for $2000.00 declared value to insure your device. If your unit is lost or damaged in transit the shipping carrier will only reimburse $100.00 without an insurance value declared and insurance purchased from the carrier.

• New Dimension Service Solutions is NOT responsible for lost or damaged shipments after the package leaves our facility and we require a "Delivery Signature" at your door. This is Company Policy without exception!